0800 0815 024
Monday - Friday 9am - 5:30pm

Contact Us

Travel Insurance Sales and Enquiries

If you would like a quote or have any questions about travel insurance for pre-existing medical conditions or you are a traveller over 65 who requires travel insurance, our team of experienced travel insurance consultants are on hand to help you.

Please use our Live chat facility if you are online during operating hours - you will see this in the bottom right of your screen. Alternatively you can call us using the numbers below.

Travel insurance Claims

Just Travel Cover is a broker and each insurer on our panel will have a different claims process and telephone number. If you need to make a claim on a travel insurance policy purchased from us, please refer to your policy wording for the details on how to do this.

All the travel insurance providers we work with include full details of what you should do in the event of a claim and full contact details in their policy wording.

Obtaining emergency medical assistance whilst you are away

All the travel insurance providers we use provide 24-hour emergency medical assistance. You will find full emergency contact details on your policy schedule and in your travel insurance policy wording. We recommend you take your policy schedule with you when you travel, so you have these details at hand if you need them. You can login to your account here.

Write To Us

Victoria House

Toward Rd



Call Us

0800 0815 024

Monday - Friday 9am - 5:30pm

How do I make a complaint?

If you have a complaint we ask that you contact our office setting out the details.

Staveley Head is a trading name of One Sure Insurance Limited. One Sure Insurance Limited is authorised and regulated by the Financial Conduct Authority, under firm reference number 447730. Policies administered by Just Insurance Agents Limited. Registered in England. Company No. 05399196. Registered Office: Victoria House, Toward Road, Sunderland, SR1 2QF Just Insurance Agents Limited are authorised and regulated by the Financial Conduct Authority (FCA) number 610022.